Mercure Glasgow City Hotel 3 stars

Customer review rating (ALL Rating) 4.1/5 1,592 reviews

Best price
guarantee
Mercure Glasgow City Hotel - Image 1
Mercure Glasgow City Hotel - Image 2
Mercure Glasgow City Hotel - Image 3
Mercure Glasgow City Hotel - Image 4
201 Ingram Street, G1 1DQ GLASGOW, United Kingdom

Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Within walking distance of the Glasgow Royal Concert Hall

  • The Ingram Street café bar offers a variety of light meals & snacks

  • Six fully-equipped function rooms which can host 220 people

  • Central location, nearby Queen Street train station

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Mercure Glasgow City Hotel

201 Ingram Street
G1 1DQ GLASGOW
United Kingdom

GPS:55.860086, -4.249992

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

INGRAM STREET CAFE BRASSERIE

Non contractual photo

Ingram Street Cafe offers a variety of light meals and snacks. For a full evening meal, you are spoiled for choice by a broad selection of restaurants and cuisines just seconds from the hotel. For a lighter meal, room service is available 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,592 reviews

TripAdvisor Rating  3.5/5  1,472 reviews

Break away from bigotry

TripAdvisor rating 4.0/5

joannealiceb Business - TripAdvisor review

The staff are amazing in this hotel as Josh the bar person and Erica, the receptionist were supportive of my disabled and non binary intersex status as a member of the LGBTQI+ community. I am also an unpaid activist and so decided I needed a break to detox . I live in an area that’s toxic to minorities and so needed a break from constant hate . As another reviewer commented this hotel is a wee bit run down in places but I love 1970s brutalist buildings and this was a restful place to stay . Nice staff as mentioned and a massive standard room and a lovely breakfast that supported my pescatarian needs . Lots of nice young people in the hotel too as guests gives the place a friendly modern vibe and atmosphere. Yes a few worn carpets and desks that could do with a lick of paint but nothing major . The hotel staff are supportive to disabled people and the LGBTQI+ community,which is rare to find these days at a hotel . Retro building, supportive staff and restful, great beer and 14 year old whiskies served at the bar by Josh and so what’s not to like !

Great Location

Customer review rating 4.5/5

Christine Business - Confirmed reviews ALL

Lovely welcoming staff, clean & comfortable

Dear Christine R., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erica Coventry Front Office Manager

easy to find

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

the room was quite small- struggled to find somewhere to sit other than the bed It was not made clear to me that additional items could be ordered for breakfast there is no secure parking close by

Dear Helen H., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. and please accept my sincere apologies for the issues raised, these will be addressed with the appropriate teams. Sincerely, Erica Coventry Front Office Manager

Adequate

Customer review rating 3.5/5

Jim Business - Confirmed reviews ALL

Friendly and helpful staff who were welcoming and responsive to my and the training course needs. A good breakfast, a range of options. Evening menu was limited. The attendees of the training course I was facilitating were not resident in the hotel and remarked several times about it being tired and not somewhere they would stay. The hotel is rather tired as a building and in its furnishings. There are clearly parts of it that need attention and upgrading. The bedroom was comfortable but as before tired. The bath taps did not work, it was a shower or nothing, not a particular to me but it may be for others.

Dear Jim B., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff .I will also pass your comments regarding the rooms and hotel to our maintenance team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erica Coventry Front Office Manager

Noisy and small room

Customer review rating 1.5/5

Ct Business - Confirmed reviews ALL

The windows are not sound proof The room was so small that the chair in front of the dressing table could not be used as it was up against the bed, I struggled to walk around it.

Dear CT, I'm truly sorry to hear about the inconvenience you experienced during your stay. Your feedback about the noise level and the size of the room is invaluable to us, and I want to extend my sincerest apologies for any discomfort this may have caused you. Please know that we take your comments seriously, and we will address these issues to ensure a more comfortable experience for our guests in the future. Sincerely, Angela Operations Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,090 reviews 9.6/10 Location
  • 1,602 reviews 5.2/10 Room
  • 1,430 reviews 9.4/10 Service
  • 78 reviews 2.3/10 WiFi
  • 896 reviews 3.9/10 Comfort
  • 621 reviews 8.3/10 Breakfast
  • 571 reviews 6.2/10 Cleanliness
  • 238 reviews 4/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Glasgow

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.